Shipping & Delivery Policy

Processing Time

  • We strive to process and ship orders as promptly as possible.
  • Once an order is placed, please allow up to 24 hours for processing time.
  • Note: We process and ship orders Monday through Friday.
  • Note: Processing time for orders placed over a weekend or on a federal holiday will begin the following business day.

Shipping Time

  • Processing Time + Pick Up Day + Shipping Time = Estimated Delivery
  • Standard Shipping: 6-10 business days
  • Expedited Shipping: 3-5 business days
  • Second Day: 2 business days
  • Express: 1 business day
  • Note: Shipping carrier pick up day does not count as a transit day.  Allow additional time for international orders.
  • We will ship orders using a carrier of our choice and might not be reflected at checkout.  If a specific carrier does not ship to your area, be sure to notify us.

 Free Shipping

  • Available in the lower 48 United States.
  • We will choose the most economical method to ship your order.
  • Your order may be shipped via USPS, FedEx or another carrier.
  • Items deemed over sized are not eligible for Free Shipping.

Alaska, Hawaii and US Territories

  • We do ship to these regions, but they are not covered by free shipping.
  • At checkout, several calculated shipping options will be available.
  • Economy, Expedited and Express shipping options are available.

Upgraded Shipping

  • At your discretion, we offer several alternative upgraded shipping options.
  • If you need your order faster, you are welcome to select one of these options.
  • Upgraded shipping is calculated in real time based on your delivery address.
  • After an order is placed, we are unable to upgrade your shipping.

International Shipping

  • We offer international shipping to Canada, Australia, Germany & the United Kingdom.
  • Shipping rates are calculated based on destination county, state or province & postal code.
  • If you reside in a country that isn't listed, contact us and we may be able to accommodate your order.
  • We are not responsible for customs brokerage, VAT charges, import taxes, duties or other incurred costs.  These fees are solely the responsibility of the customer.
  • Be advised that customs inspections may delay shipments, we have no control over the time it takes for shipments to be cleared.

Other Shipping Policies

  • We are not responsible for the actions of our third party shipping carriers.  This includes orders lost in transit, damage or delays of any type.  While we will assist our customers in any way possible pertaining to these events, our responsibility for your order ends when it leaves our possession.
  • Upgraded shipping not only covers the costs to our carrier, but handling required to expedite your order through our warehouses.  As a result upgraded shipping costs are non-refundable.